Privacy Policy
Effective: 2025-09-09
This Privacy Policy explains how Prime Expeditions ("we", "us") collects, uses, and protects information in connection with our website at primeexped.com and our applications (collectively, the "Services").
Information We Collect
- Contact information you provide, such as your email address when you contact us.
- Communications, including the content of messages you send to us.
- Usage and diagnostics such as basic app/device information, crash logs, and performance data. This may be collected via Apple or similar platform services.
How We Use Information
- Provide, maintain, and improve the Services.
- Respond to inquiries and provide customer assistance.
- Monitor performance and troubleshoot issues.
- Comply with legal obligations and enforce terms.
Sharing and Disclosure
We do not sell your personal information. We may share information with service providers who perform services on our behalf (e.g., analytics, crash reporting) under appropriate confidentiality and data protection obligations, and as required by law.
Data Retention
We retain information only as long as necessary for the purposes described above or as required by law.
Your Choices
- Access/Deletion: You may request access to or deletion of your information by contacting us.
- Communications: You can opt out of non-essential communications at any time.
Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Transfers
We may process information in locations outside your state or country. We take steps to ensure appropriate safeguards are in place.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the "Effective" date above.
Contact Us
For privacy inquiries, contact: [email protected]. For general inquiries, contact: [email protected].